Terms of Use

1.Terms of Service

1. Terms

By accessing the website at Diva’s Cleaning Services NY LLC you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Diva’s Cleaning Services NY LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Diva’s Cleaning Services NY LLC website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or ‘mirror’ the materials on any other server.
  2. 2. This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Diva’s Cleaning Services NY LLC at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. 1. The materials on Diva’s Cleaning Services NY LLC’s website are provided on an ‘as is’ basis. Diva’s Cleaning Services NY LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. 2. Further, Diva’s Cleaning Services NY LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Diva’s Cleaning Services NY LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Diva’s Cleaning Services NY LLC’s website, even if Diva’s Cleaning Services NY LLC or a Diva’s Cleaning Services NY LLC authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

5. Accuracy of materials

The materials appearing on Diva’s Cleaning Services NY LLC’s website could include technical, typographical, or photographic errors. Diva’s Cleaning Services NY LLC does not warrant that any of the materials on its website are accurate, complete or current. Diva’s Cleaning Services NY LLC may make changes to the materials contained on its website at any time without notice. However Diva’s Cleaning Services NY LLC does not make any commitment to update the materials.

 

6. Links

Diva’s Cleaning Services NY LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Diva’s Cleaning Services NY LLC of the site. Use of any such linked website is at the user’s own risk.

 

7. Modifications

Diva’s Cleaning Services NY LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

 

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Diva’s Cleaning Services NY LLC and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

 

9. Image Use Policy

  • Consent for Image Use: By using Diva’s Cleaning Services NY LLC, you grant us the permission to take photographs of your property before and after our cleaning services are rendered. These photographs may be used for promotional purposes, including but not limited to, display on our website, social media platforms, and marketing materials.
  • Privacy and Respect: We are committed to respecting your privacy. We will ensure that any imagery taken will focus on the effectiveness of our services and will not include any personal or sensitive information without your explicit consent. Before publishing any image, we will seek your approval if the photograph includes any potentially identifiable features of your property.
  • Ownership and Rights: All photographs taken by Diva’s Cleaning Services NY LLC or its representatives remain the property of Diva’s Cleaning Services NY LLC. You acknowledge that we have the right to use, reproduce, alter, publish, and distribute these images for any lawful purpose.
  1. Cancellation Policy
  • 1. Cancellation Notice: Clients may cancel their scheduled cleaning service without any penalty by providing notice at least 1 day before the scheduled service date. Cancellations must be made through our official communication channels, including email or telephone, to ensure proper documentation and confirmation.
  • 2. Deposit Requirement: For service assurance and to facilitate scheduling, a 30% deposit is required when contracting our services. We understand life is unpredictable and want to work with our clients while also maintaining a commitment to our team’s scheduling and service quality. Please note, if a cancellation occurs on the day of the scheduled appointment, this deposit will not be refunded. This policy helps us manage our resources and commitments effectively, ensuring we can continue to offer high-quality service to all our clients.
  • 3. Exceptions: Diva’s Cleaning Services NY LLC may waive the cancellation fee under exceptional circumstances, such as emergencies or unforeseeable events, at our discretion. We encourage clients to contact us as soon as possible to discuss their situation.
  • 4. Refunds: Clients who cancel their prepaid services in line with our cancellation policy are eligible for a full refund. Refunds will be processed promptly and returned through the original method of payment.